Major Oak Consulting Presents Webinar to the Institute of Internal Auditors’ Detroit Chapter

Adam Golden, Principal, and Keith Fournier, Senior Management Consultant, of Major Oak Consulting LLC presented a webinar to the Detroit Chapter of the Institute of Internal Auditors on Wednesday May 22, 2013. The presentation was titled “Developing World Class Process Maps.” It provided participants a foundation for developing process maps. Additionally, several types of techniques were explained to obtain relevant information and facilitate accurate data gathering. The participants also learned several methods of process mapping that may occur across many functional areas when delivering products and services. In addition to explaining process mapping basics, the presentation included many best practices gathered from decades of experience of the presenters. Over 40 Detroit Chapter members attended the webinar. The presentation was highly rated and included requests to provide a detailed process case study at a future event.