Major Oak to Attend the PEX Process Excellence Week 2013
Posted on December 17, 2012
Major Oak Consulting will be an exhibitor at the PEX Process Excellence Week 2013 to be held in Orlando, Florida January 21st – January 25th at the Hilton Bonnet Creek. We invite you to visit us in the exhibition hall at booth 22. Additionally, Major Oak will be presenting a case study from a recently completed process re-engineering initiative that led to improved CSAT and customer loyalty scores, while delivering an ROI of 2:1 in 19 weeks.